Sales Director, Cloud Contact Center Solutions - US




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  • Building and managing a healthy sales pipeline focused on driving revenue, adoption, and market penetration for Contact Center within the US market.
  • The ideal candidate will possess a proven track record and background that enables them to lead a sales effort that will include teaming with Sales Representatives, Solutions Architects, Sales Engineers and Partners and engagements at the CxO level with large enterprises.
  • The successful candidate will also possess a business background that enables them to drive an engagement and interact at the CxO/VP level, as well as a technical understanding that enables them to easily interact with developers and technical architects.
  • He/she should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions and work cross-organizationally to build consensus.


  • A minimum of 7 years of technology related sales or business development experience with direct field experience selling complex transformational technology solutions to Fortune 5000 companies. In addition, a bachelor's degree in engineering, computer science or MIS is a plus.
  • Prior experience working within the Software/Infrastructure/Platform/Contact Center (SaaS, IaaS, PaaS, CCaaS) space
  • Experience with Amazon Connect preferred but not required
  • Proven successful experience in closing complex software solutions
  • Excellent presentation and executive engagement skills
  • Excellent negotiation skills
  • A self-starter that can thrive in a fast paced, team environment
  • Strong leadership capabilities
  • Has a strong drive for results
  • Strong engagement and communication skills
  • Consultative selling experience
  • Can collaborate and influence in a “win as a team” environment.

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