Roles & Responsibilities
Strategic consulting leadership to help stand up and scale business architecture. Ability to lead one or more functional groups (Insurance, Motor Club, Digital/ Experience, Corporate functions) and ability to manage parallel work efforts and assist in directing team as necessary.
Strong consulting experience with a large Tier-1/ Big-4 company or within the Industry as an executive having driven business transformation (or technology enabled business transformation) and change.
Claim Center/Policy Center Experience is a must. Guidewire certification in any of these two are preferred.
Team up with internal business architects and cross-functional leads in driving development of capability maps & roadmaps. Mentor/coach internal architects/ leads with an aim to improve capability so that they can be successful and self-reliant in serving organizational needs in future.
Devise strategies and programs for improving overall Business Architecture across the enterprise. Contribute to establishing practices, standards and governance for effective Business Architecture across the organization.
Define enterprise-wide practices for capabilities definition and complete solution requirements elaboration and incorporates concerns such as operational quality, governance and controls, maintainability, solution quality and adoption.
Develop and maintain overall business capability roadmaps based on a situational awareness of overall business strategy, operational goals, and critical business challenges and opportunities. Lead the evaluation of solution options and develops recommendations based on business requirements.
Ensures projects and proposals are well formed and align with corporate strategic goals; functions as an expert resource to the business to answer or facilitate responses to business related technology questions.
Works with the business leaders and project team members to assess current capabilities and identify high-level requirements. Consults as part of the Business Architect consulting practice to support business leaders on critical improvement initiatives and other business problems.
Monitors business analysis processes/methodology to achieve team goals or objectives; determines and monitors process inefficiencies with resources and/or workflows and leads the process change to improve efficiency of workflows.
Delivers measurable business process improvements through these engagements.
Standardizes and coordinates business architecture efforts in the Operations organization.
Re-engineers key processes and capabilities and maps to future-state vision. Ensure the business architecture team delivers quality deliverables including integrated view of company’s business capabilities and processes using repeatable approach, cohesive framework, and industry standard techniques.
Experience & Qualification
8+ years in consulting/advisory - or in the Industry - at least as a Manager - advising clients on business change/transformation. Degree on management, technology, or statistics. Experience Insurance or Digital Experience.
Engineering graduate. Along with Management qualification from premier management institutes is preferred.
A broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes and capabilities.
Strong process analysis and modeling skills along with ability to lead complex enterprise teams through business process integrations, converting business strategy into action-oriented objectives and measurable results.
Ability to apply architectural principles to business solutions. Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communication as well as visualizations.
Ability to act as liaison conveying information needs of the business to IT and data constraints to the business; applies equal conveyance regarding business strategy and IT strategy, business processes and workflow automation, business initiatives, IT initiatives, and benefit realization and service delivery.
Team player able to work effectively at all levels of an organization with the ability to influence others and move toward consensus.
Strong situational analysis and decision-making abilities. Ability to think creatively and to drive innovation.