Meet Citizens
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About Citizens
Citizens is more than a bank. With careers ranging from marketing and technology to human resources and finance, there’s something for everyone. We’re supportive of colleagues looking to move up, down or sideways, and provide everything you need when you’re ready to make a move.

Citizens has persisted as one of the oldest, largest and most trusted financial institutions in the United States. We value exceeding customer expectations, doing the right thing, thinking long term and working together. It’s how we deliver our mission to help our customers, colleagues and communities reach their potential. Our goal is to be a top performing organization known for its customer-centric culture, attitude of continuous improvement and excellent capabilities. We’re led by a diverse and passionate leadership team made up of seasoned industry professionals. We’re headquartered in Providence, RI, manage over $192 billion in assets, and now employ over 17,000 hardworking employees.

We recognize and appreciate you with your diverse interests and unique experiences. That’s why we provide you with the support, care and resources to be your best self, personally and professionally. Life’s journey is different for each of us. We offer programs and benefits to support you — in whatever way you need it, when you need it — to help you thrive across all aspects of your life. We’re a supportive team and function off a strong commitment to one another, our fellow citizens, and to the communities we call home. We have a dynamic culture of empowerment, giving, and opportunity.
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At Citizens, we know that the secret to our long success is our incredible people. Our commitment to creating a more diverse and inclusive world is woven into the very fabric of our company. We strive to make all of our employees and customers feel respected, valued, and heard. Our colleagues come from a large variety of backgrounds, origins and cultures. We have Business Resource Groups dedicated to allies of and those who identify as women, LGBTQ+, veterans, multicultural and more. We’re committed to ensuring that our company reflects the communities we serve. By working toward a world where everyone is seen, heard and respected, we are helping those we serve ready for the best possible tomorrow.
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We’re headquartered in Providence, RI with branches across the country. Other corporate offices are located across Connecticut, Illinois, Massachusetts, Michigan, North Carolina, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas and Virginia.

Our branch banks throughout our footprint offer dynamic workspaces and state-of-the-art technology, too. In-store branches — located in local supermarkets — offer a high-traffic, convenient environments for colleagues and customers alike. Our stand-alone branch banks, conversely, are designed with the customer experience and personalized advisory in mind. Ultimately, our branch experience is intended to make it easy for our customers to do business with us.
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