Sr. UX/UI Lead
Mid / Senior
|
Hybrid
Job Description
Description
The Senior UI/UX Engineer/Product Owner will
organize and lead efforts to produce business and system requirements for
complex software solutions and act as the product owner to support Number
Management and Registry services globally. This will require the SE to design
an overall solution and develop detailed functional requirements addressing the
business processes, flows and interface specifications. Enhancements are
required based on regulator mandates, customer interactions, and marketability
enhancements.
· Work with
cross-functional business and technical teams (including system engineers,
developers, and testers) and key customer stakeholders to create highly
effective, usable, intuitive and consistent user interfaces.
· Create
mockups, clickable prototypes, etc. during the development cycle for new
features and capabilities
· Act as the user advocate during the development
process and offer suggestions from a user-centered perspective.
· Lead the usability testing processes. Responsible
for user acceptance of system elements during the development cycle.
Collaborate with Product Managers, Development, QA, and customers to ensure UI
meets product requirements and experience expectations.
· Participate
in user experience usability tests, conduct interviews and site visits,
organize surveys and perform other usability assessments as appropriate.
Support the QA testing efforts to ensure the user experience requirements are
fulfilled.
· Act as the “go to” with in-depth knowledge of user
interface best practices and standards. Use research and trends to support
recommendations.
Required Skills
· Writing usability requirements and prototyping in
addition to translating them into user stories for the development team
· Experience with user interface design patterns
· Experience with delivery and support as a usability
engineer in an agile environment is required
· UNIX, Linux, and Windows OS experience is desired.
· Knowledge of various wireframe tools (e.g. Azure
and InVision)
· Experience with delivery and support as a system
engineer in an agile environment adhering to agile best practices is required.
· Experience in analyzing customer business process
and requirement, performing gap analysis and proposing the solutions.
· Familiarity with development technologies and
ability to prototype mockup’s using those frameworks (e.g. Bootstrap, CSS,
HTML)
· Broad scope of technical background, including such
areas as databases, interface protocols, security, encryption, analytics,
usability engineering
· Team spirit; Excellent verbal, written and
communication skills is required with the ability to interact with end
users/customers on a regular basis
· Strong time management skills with a history of
meeting commitments is required
· Adhere to corporate style standards on fonts, colors
and images
· Bachelor’s degree and an equivalent of 5+ years of
working experience. Ability to prioritize and manage multiple tasks and work
streams
· Strong computer skills: Adobe Creative Suite,
Sketch, OmniGraffle, and other UX-related software and tools, with knowledge in
Microsoft Word, Excel, and PowerPoint, as well as HTML/CSS and other
web/digital technologies.
Additional Skills
· Experience defining architectures and high-level requirements for new
products
· Experience in designing billing modules and automated interfaces with
ERP systems
· Telecommunication IT requirement process experience is desired
· Up-to-date knowledge of design software like Adobe Illustrator and
Photoshop
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