Account Manager

Mid / Senior

Remote

The Account Manager serves as a liaison in the sales process when complex and technical services are involved. The Account Manager will be responsible for growth and management of existing accounts in Professional Services area for Orion and will have oversight of all the resources working on an account both direct and indirect

Duties/Responsibilities:

Consulting with existing clients to assess and understand IT needs and systems requirements.
Drafting of presentations and other documentation and materials that explain services to customers.
Providing expertise and supporting Orion’s internal teams to communicate services, and client needs.
Individually responsible for defined sales revenue goals, profitability, business goals and objectives.
Meeting or exceeding defined quarterly and annual goals and revenue targets.
Maximizing opportunities and growing sales at existing accounts and managing client satisfaction.
Effectively communicating Orion’s value proposition at all levels.
Identifying opportunities by exploring client business needs and challenges.
Applying a consultative approach to all contacts with customer C-level leaders, decision makers and IT groups.
Partnering with solutions teams in sales presentations, demonstrations, proofs of concept and internal trainings.
Developing and maintaining strong knowledge of industry trends
Proactively advising and introducing new solutions to solve client's business needs.
Leading or participating in developing proposals and statements of work along with pre-sales and technical teams.
Leading negotiations, coordinating complex decision-making processes, and overcoming objections to capture new business opportunities.
Submitting accurate and timely forecasts that are aligned with assigned sales quotas.
Performing other duties as assigned.

This is a hybrid role where he/she could be asked to manage a cluster of account and also nurture net new sales or key logos

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Account Manager

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