Product Operations Manager

Mid / Senior

Hybrid

The Product Manager will help lead the team working cross-functionally to bring a new product (platform) to market. He / She will ensure that the Client and development teams work together closely to bring the product from an idea (through all phases) to release.

Role Responsibilities:

Primary responsibility is to support Client’s Product Manager and Head of Technology by collecting and transmitting requirements, user stories, documentation, etc., for a major platform project
Work with Offshore Agile team located in India to ensure clear communication, good documentation of requirements and user stories being done and placed
Create effective communication workflows using standard tools such as Slack, Jira / Yodiz (Agile Project Management tool), etc.
Ensure communication and facilitation across design, client, engineering, and product teams
Work with multiple vendors on project
Support UAT with Acceptance Criteria and reporting back to development team on fixes needed
Serve as a key expert to the whole team, and maintain an up-to-date centralized repository of information about the product to drive visibility and alignment
Relieve the Client’s Product Manager and Head of Technology of as much of the administrative burden as possible

Qualifications/Experience/Background

Minimum three years of experience in Technical Product Management
Familiarity with elementary education a plus
Skilled at communicating across multiple teams and varying levels of stakeholders
Experience with cross functional collaboration and negotiation
Hyper-organized and capable of juggling multiple tasks
Experience working with Agile/Scrum teams
Comfortable in using Planning tools like, MPP, Smartsheet, or similar tools
Experience using Agile Project management tools, like, JIRA, Yodiz etc.

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Product Operations Manager

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