Key Account Manager

Mid / Senior

|

Hybrid

Meytier Premier Employer

Working there

About This Workplace

Meytier Partner

Responsibilities:
  • Manage the existing portfolio of accounts in Japan.
  • Develop trust relationships with a portfolio of major clients to grow the business.
  • Acquire a thorough understanding of key customer needs and requirements.
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
  • Manage the P&L to deliver profitability on every account.
  • Ensure correct products and services are delivered to customers in a timely manner.
  • Serve as the link of communication between key customers and internal teams.
  • Resolve issues faced by customers and maintain trust.
  • Play an integral part in generating new sales that will turn into long-lasting relationships.
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
Desired Profile:
  • Proven experience as Key Account Manager in managing multicultural international clients.
  • Experience in handling Japanese clients in a similar role for Technology/Apparel Industry
  • Proven ability to create and manage teams to deliver on goals.
  • Experience in sales and providing solutions based on customer needs.
  • Strong command over both English and Japanese (language) mandatory.
  • Ability to engage with senior leadership in companies and build and nurture relationships.
  • Excellent organizational skills and ability in problem-solving and negotiation.
Added Advantage:
  • Experience in Key Account Management with over 3+ years’ (Japan)
  • Work experience with a large technology company or an SAAS business serving clients internationally.
  • Proven experience of nurturing, managing and growing accounts to at least $1M


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