Product Manager, Investor Information Systems

Ares is seeking a highly motivated candidate in the Investments Systems team with expertise in Investor systems, data, and processes. Candidate must have strong hands-on technical expertise with Investor Data, Investor Portal, Data Lakehouses, SQL, PowerBI, and financial reporting. Financial Services domain knowledge is essential, and Alternative Asset industry experience is preferred. An ideal candidate should have leadership skills, be an excellent team player, confident & clear in client-facing communications, and be able to articulate business requirements and technical solutions. 

This individual will partner with the head of Investor Systems to manage the team’s roadmap and mentor the team members.

Key Responsibilities:

• Hands-on with Investor and Fund lifecycle supporting products like Investor Portal, Data Lake, and Reporting tools like PowerBI.
• Work closely with business leads from Investor Operations, Finance & Accounting, Investor Relations, and Investor Services teams to lead requirement gathering sessions, manage enterprise project plans, timelines, and roadmaps.
• Responsible for setting and managing project milestones while ensuring that the projects are progressing per the committed timeline and budget.
• Work closely with business leaders to respond to and proactively identify challenges that can be solved with system and/or process improvements
• Lead the discovery, delivery, and communication of system changes to the business.
•  “Go-to” person for any technical issues, user inquiries, training issues, and coordination of the software customization and implementation.
• Educate and evangelize system best practices to stakeholders to ensure solutions delivered are best of breed.
• Work closely and effectively with the Business Applications team to maintain consistent processes and documentation around requirements, design, development & deployment.
• Perform escalations when necessary to vendor support or internal departments and work to resolve the issue to the satisfaction of the end-user.
• Work with the Business owners, Technology Business Analysts, and vendors to help create/code/configure enhancements as requested by the business stakeholders.
• Work effectively in a team environment to provide enhancements and support to all stakeholders in a timely manner.
• Liaise with the App Support team to document and transition key support functions to a dedicated team.

Desired Profile:

• 8+ years of technology domain experience
• Financial services experience is required (Alternative Assets preferred). Strong understanding of institutional fundraising, reporting concepts, and associated investor data and lifecycle
• Knowledge and experience in investor and/or investment data strategy and data transformation programs focusing on data aggregation from multiple sources, transformation, and normalization
• Experience delivering and supporting end to end solutions covering data warehouse/lakehouse design, data modeling, and BI/reporting to transform data into valuable business insights
• Working knowledge of partnership accounting and associated workflows and datasets; Investran experience is a huge plus
• Technical proficiency: Hands-on experience with SQL, Tableau/Power BI, and working with APIs
• Experienced in working on external facing Portal(s) (i.e., investor portal)
• Knowledge of Python and/or Alteryx is nice to have
• Proven track record of successful project management and transformative deliverables
• Experienced working in an Agile/Scrum environment with working knowledge of task management tools like Jira and ServiceNow
• Excellent interpersonal and organizational skills and an ability to communicate effectively with both technical and non-technical stakeholders
• Must have excellent oral and written communication, presenting ideas/updates to stakeholders and team members, meeting facilitation, negotiation, decision-making, and problem-solving skills
• Experienced in providing end-to-end ownership
• Ability to work with cross-functional teams to maintain and enhance applications in iterative release cycles
• Experience with data management concepts like MDM, data quality management, and data governance
• Ability to analyze and document complex business processes and recommended solution options

General Requirements:

• Ability to manage challenging workflow in-fast paced, dynamic organization, managing multiple assignments in a deadline-driven environment
• Strong sense of ownership and accountability
• Inquisitive and committed to continual improvement/learning
• Organizational skills, demonstrated ability to manage competing priorities and lead deliverables to completion
• Excellent communication (written, verbal, presentation, documentation) and client service skills; capability of interacting with stakeholders to drive project/task/support engagement
• Ability to work independently within a fast-paced environment with a hands-on approach
• Ability to be flexible in terms of hours to coordinate with team members across time zones
• Comfort in dealing with ambiguity and uncertainty in a dynamic environment
• Dependable, great attitude, highly motivated, and a team player.
• Ability to resolve issues with minimal supervision
• Strong strategic thinker and problem solver
• Exceptional attention to detail.

Education: 

• BS or Masters in Computer Science or equivalent technical training and professional work experience

Compensation Range:$175k - $200k

Is this job not quite the right fit? No worries, Meytier has hundreds of active, open jobs. Browse more opportunities here. If you’d like to connect with a Meytier champion for help in your job search, create an account here.