Cloud Operations Engineer/ Manager

Mid / Senior

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Remote

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{"group":"Organization","title":"Cloud Operations Engineer/ Manager","zohoId":"557706000000619072","endDate":"2020-09-01T00:00:00.000Z","jobType":"Full Time","job_url":"29-orion-innovation-cloud-operations-engineer-manager","agencyId":1,"location":[{"lat":41.01731849999999,"lon":-74.0593872,"city":"Woodcliff Lake","text":"Westwood, NJ 07677, USA","state":"New Jersey","country":"United States","zipCode":"07677","is_state":false,"is_country":false,"state_code":"NJ","countryCode":"US","isLocationSet":true,"loc_h3_hex_res4":"842a105ffffffff","isLocationResolved":true,"is_address_available_from_parser":true}],"maxSalary":null,"minSalary":null,"startDate":"2020-08-27T00:00:00.000Z","onBehalfOf":"42","description":"<span id=\"spandesc\"><p class=\"align-justify\" style=\"text-align: justify\"><b>&nbsp;Key Responsibilities:</b></p>\n<ul>\n<li class=\"align-justify\" style=\"text-align: justify\">The IT Operations Manager will be hands-on and will oversee all IT Operations deliverables and projects in an enterprise 24x7 support environment</li>\n<li class=\"align-justify\" style=\"text-align: justify\">Manage a direct team of engineers in multiple locations that will maintain business applications: Uptime / Reliability / Quality</li>\n<li class=\"align-justify\" style=\"text-align: justify\">Work with backend infrastructure team Cloud Central(Team designated for cloud administration),Akamai(CDN),Layer7(reverse Proxy),Certificate Management, Active Directory etc.</li>\n<li class=\"align-justify\" style=\"text-align: justify\">Troubleshoot application issues working with developers (application leads)</li>\n<li class=\"align-justify\" style=\"text-align: justify\">Knowledge of working on troubleshooting web apps</li>\n<li class=\"align-justify\" style=\"text-align: justify\">Administration of of Azure portal,</li>\n<li class=\"align-justify\" style=\"text-align: justify\">Working knowledge in Azure Blob storage, application insight, Azure ILB,PLB</li>\n<li class=\"align-justify\" style=\"text-align: justify\">Good knowledge on IIS administration (Like managing app pool, IIS log analysis, Authentication, cert binding etc.)</li>\n<li class=\"align-justify\" style=\"text-align: justify\">Stake holder communication</li>\n<li class=\"align-justify\" style=\"text-align: justify\">Technical reports based on the business requirement Like utilization, top talker etc.</li>\n<li class=\"align-justify\" style=\"text-align: justify\">Ensure that IT systems and applications are running optimally and are monitored 24x7</li>\n<li class=\"align-justify\" style=\"text-align: justify\">Support internal systems and applications by ensuring efficient processes and documentation exist and are maintained.</li>\n<li class=\"align-justify\" style=\"text-align: justify\">Assist in the transition of all systems and applications into an IT Ops Framework - Documentation of SLA&#39;s / Maintenance Windows / Escalation Procedures.</li>\n<li class=\"align-justify\" style=\"text-align: justify\">Ensure processes align with ITIL guidelines and follow established Change Management procedures.</li>\n<li class=\"align-justify\" style=\"text-align: justify\">Build / Maintain IT service catalog of all supported applications and associated SLAs.</li>\n<li class=\"align-justify\" style=\"text-align: justify\">Manage application lifecycles: regular Patch Management / Upgrades / Break-Fix.</li>\n<li class=\"align-justify\" style=\"text-align: justify\">Change Management / Configuration Management / Problem Management / Availability Management / Alert &amp; Event Management /Incident Management.</li>\n<li class=\"align-justify\" style=\"text-align: justify\">Maintain strong relationships with IT &amp; Business Partners: review metrics &amp; benchmarks, align SLAs, priorities&amp; process improvements efforts.</li>\n<li class=\"align-justify\" style=\"text-align: justify\">Service-level reporting: Availability / Incidents / SLA&#39;s</li>\n<li class=\"align-justify\" style=\"text-align: justify\">IT service / continuity management plans, align with business tolerance.</li>\n<li class=\"align-justify\" style=\"text-align: justify\">Provide appropriate service-level reporting, including Availability, Incidents, SLAs, and other metrics as required.</li>\n<li class=\"align-justify\" style=\"text-align: justify\">Maintain appropriate IT service and continuity management plans that align with business tolerance.</li>\n<li class=\"align-justify\" style=\"text-align: justify\">SCOM Alerts and automation</li>\n</ul></span><br />","isHybridJob":false,"isRemoteJob":true,"noOfOpenings":1,"maxExperience":"7","minExperience":"5","isOnPremiseJob":false,"onBehalfOfName":"Orion Innovation","otherlocations":[],"zohoCurrencyIn":"USD","experienceLevel":"Mid / Senior","zohoNoOfOpenings":{"noOfOpenings":1,"fulfillmentIds":["557706000000619072-1"]},"otherJobReference":null,"sharpenedJobTitle":"Cloud Operations Engineer/ Manager","job_category_group":3,"portalLocationDisplay":"Woodcliff Lake NJ","expertise_coreskill_or_product":["Other"],"job_id":"2076"}