Technical Delivery Manager - Telco




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Meytier Partner

Key Responsibilities:
  • Oversee technical deliverables and communicates with leadership to evaluate performance, and assess needs, optimization and risk.
  • Lead multiple projects and oversee various onshore and offshore development teams to ensure that specifications are met.
  • Identify new technology solutions and work closely with internal business partners to forecast future needs and develop effective strategies to meet business objectives.
  • Define, organize, and lead a team of client and external resources to implement complex new arrangements with combinations of development, testing, analysis and operational elements such that T-Mobile and PK Global meet all program goals.
  • Collaborate cross-functionally to monitor performance and customer service efficiencies, including performance guarantees, customers and PK Global’s program and financial goals.
  • Use deep technical knowledge to identify, manage and troubleshoot potential issues and roadblocks
  • Manage communication plans, presentations and reporting for clients, internal teams and leadership on status of projects, initiatives, and activity
  • Develop, recommend, and/or implement strategic initiatives associated with improving practices; establish schedules, and collaborate with various stakeholders on content and processes.
  • Translate broader business initiatives into clear team objectives and concrete goals, align appropriately with other groups for efficient, coordinated action.
  • Set performance direction and monitor progress and deliverables. Provide structure, feedback and direction to team.
  • Create clear and measurable goals, while holding self and contingent teams accountable.
Desired Profile:
  • Minimum of 10 years’ combined technical and project management experience required
  • Experience with mobile delivery, e-commerce and IoT preferred
  • Proven ability to lead technical teams, both onshore and offshore
  • Hands on knowledge of current technology standards and trends
  • Experience identifying, defining, and implementing technical design/coding standards
  • Excellent written and verbal communication skills
  • A wide degree of creativity and latitude is expected

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