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The Account Technology Strategist (ATS) is a strategic technology advisor, responsible for driving business development, shaping enterprise IT strategies, and aligning technology solutions with customer objectives and business in mind. This role requires close collaboration with Sales and Customer Success teams to unlock new opportunities, account growth and deliver long-term value to customers.
Key Responsibilities:
Strategic Business Development & Customer Success
Collaborate with Sales and Customer Success teams to identify growth opportunities and drive business outcomes.
Develop technology strategies that accelerate customers' digital transformation journey.
Trusted Advisory & Industry Expertise
Engage with Business and IT leaders to understand their business challenges and industry trends.
Engage early with customer technology and business leaders to establish strong relationships and gain insight into their evolving challenges and needs
Develop and present thought leadership on emerging technology trends, such as AI strategies, hybrid cloud solutions, and digital experience transformation.
Craft compelling value propositions that align client business needs with technological advancements
Enterprise Architecture & Thought Leadership
Deep understanding of cloud computing (Azure/AWS), AI, security, data platforms, and enterprise IT architectures.
Compare and evaluate Microsoft solutions against competing platforms like AWS and Google Cloud to recommend optimal solutions.
Stay at the forefront of industry trends, technologies, and best practices to drive innovative, competitive enterprise solutions
Technology Roadmap & Solution Alignment
Develop and propose a technological roadmap that aligns with the customer’s business objectives.
Ensure solutions are scalable, secure, and future-ready to support long-term growth.
Executive & Stakeholder Management
Build strong relationships with Business and IT leaders to drive adoption and advocacy.
Influence decision-making by providing strategic technology guidance and risk assessment.
Communication & Influence
Deliver compelling storytelling and executive presentations to articulate business value.
Drive alignment across technical and non-technical stakeholders through clear, persuasive communication.
Stakeholder Engagement & Leadership
Partner with senior leadership to shape digital strategies and ensure seamless execution.
Act as a bridge between business and technology teams, ensuring alignment and impact.
Experience:
Ability to work with sales team strategize for transformational sales, complex deal pursuit, or consulting sales roles, in the IT services industry.
Candidate with enterprise architecture skills having higher data and AI background is preferred
Proven record of accomplishment of managing and closing complex deal cycles that meet customer requirements and expectations.
Strong communication, presentation, and interpersonal skills, with the ability to articulate complex concepts and solutions clearly and concisely
Presentation development skills
Strong knowledge and experience in various technology domains, such as cloud, data, AI, security, network, infrastructure, applications, etc.
Ability to work effectively in a fast-paced, dynamic, and collaborative environment, with multiple stakeholders and teams
Quick learner and ability to develop point of views
Keep up with fast evolving technology landscape, Customer business challenges, IT landscapes, and industry regulations
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