Enterprise Solution Engineer - US

Mid / Senior



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Location: San Diego, CA or Remote

As an Enterprise Solution Engineer, you will be a key member of our enterprise sales team.  You will be responsible for owning the technical discussions, product demonstrations, proofs-of-concept and proving out the value of OwnBackup’s solution to our prospects and customers.  In addition, you will work closely with our DevOps and R&D teams to channel customer feedback and further product development.

Key Responsibilities:
  • Deliver killer product demonstrations to set OwnBackup apart from other solutions
  • Be an evangelist for our enterprise customers to backup and own their SaaS application data
  • Respond to functional and technical elements of RFIs/RFPs
  • Convey customer requirements to product management teams and help validate functionality
  • Manage proof of concepts with enterprise customers from success criteria definition through to testing and acceptance
  • Maintain a regular customer feedback channel and provide inputs for product development.
  • Travel – Up to 40%
Desired Profile:
  • MUST HAVE:  3+ year(s) experience as a Solution Engineer in a pre-sales capacity
  • In-depth knowledge of Salesforce platform including a deep understanding of data models, security and third-party apps
  • Experience and proven track record in working with Enterprise customers
  • Ability to analyze and solve problems, perform complex tasks and prioritize multiple projects
  • Ability to work as part of a team to solve technical problems in varied political environments
  • Ability to build rapport quickly with customers
  • Good planning and organizational skills with a demonstrated ability to work calmly under pressure
  • Experience leveraging the Salesforce API’s, managed packages & Visualforce
  • Familiarity with a variety of Salesforce third-party apps
  • Understanding of Amazon Web Services technology stacks and infrastructure
  • Knowledge of cloud security principles

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