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Scienaptic is the world's leading AI powered Credit Underwriting platform company. Designed by seasoned Chief Risk Officers, its platform is creating industry leading business impact in terms of lifts such as higher approvals (15-40%) and lower credit losses (10-25%) with all the regulatory explain ability. Last year alone, we have helped financial institutions evaluate 45 Million consumers and offer credit to over 15 Million. Our clients across banks, credit unions, fintech, and other lendersuse the platform to improve the quality of underwriting decisions continually.
We are looking for an energetic and experienced person as Engagement leader.
Key Responsibilities:
Minimum 12+ years of working experience in building deep client relationships at CXO level by being trusted partner and by delivering promised impact
Create Client engagement roadmap and revenue generation opportunities aligned to client's needs, business environment and Scienaptic offerings
Work closely with client engagement and business development teams to create compelling business offerings and enhance our suite of product offerings
Support evolution of product roadmap by providing business insights and market intelligence
Collect, track and analyze client feedback and suggest improvements internally based on the insights gathered – help measure metrics such as NPS to gauge how the brand is performing on customer experience performance metric
Desired Profile:
Experience in Financial Services/ Fintech/ BFSI along with Credit Risk in Retail Banking and Data Science. Ability to communicate clearly, both orally and in writing, with the public, employees and others in an effective, tactful and courteous manner
Experience in crafting engagement campaigns for projects/products/organizations
Self-motivated and self-managing, with strong organizational skills
Strong interpersonal and relationship building skills
Experience working with a remote team
Ability to build and sustain diverse networks, coalitions and partnerships
Ability to Identify, motivate and support community leaders and champions
Ability to effectively plan, develop and execute programs and events and evaluate their outcomes and take appropriate action
A high degree of initiative, willingness to collaborate with a diverse team, and energy to achieve ambitious goals, meet deadlines, and stage multiple projects
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Our clients across banks, credit unions, fintech, and other lendersuse the platform to improve the quality of underwriting decisions continually.</span><span class=\"size\" style=\"font-size: 13.3333px\"><br /></span></span></div><div class=\"align-justify\" style=\"text-align: justify\"><br /></div><div class=\"align-justify\" style=\"text-align: justify\"><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\">We are looking for an energetic and experienced person as Engagement leader.</span><span class=\"size\" style=\"font-size: 13.3333px\"><br /></span></span></div><div class=\"align-justify\" style=\"text-align: justify\"><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\"><b><br /></b></span></span></div><div class=\"align-justify\" style=\"text-align: justify\"><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\"><b>Key Responsibilities:</b></span><span class=\"size\" style=\"font-size: 13.3333px\"><br /></span></span></div><ul><li class=\"align-justify\" style=\"text-align: justify\"><span><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\">Minimum 12+ years of working experience in building deep client relationships at CXO level by being trusted partner and by delivering promised impact</span></span></span><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\"><br /></span></span></li><li class=\"align-justify\" style=\"text-align: justify\"><span><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\">Create Client engagement roadmap and revenue generation opportunities aligned to client's needs, business environment and Scienaptic offerings</span><span class=\"size\" style=\"font-size: 13.3333px\"><br /></span></span></span></li><li class=\"align-justify\" style=\"text-align: justify\"><span><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\">Work closely with client engagement and business development teams to create compelling business offerings and enhance our suite of product offerings</span><span class=\"size\" style=\"font-size: 13.3333px\"><br /></span></span></span></li><li class=\"align-justify\" style=\"text-align: justify\"><span><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\">Support evolution of product roadmap by providing business insights and market intelligence</span><span class=\"size\" style=\"font-size: 13.3333px\"><br /></span></span></span></li><li class=\"align-justify\" style=\"text-align: justify\"><span><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\">Collect, track and analyze client feedback and suggest improvements internally based on the insights gathered – help measure metrics such as NPS to gauge how the brand is performing on customer experience performance metric</span></span></span><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\"><br /></span></span></li></ul><div class=\"align-justify\" style=\"text-align: justify\"><span><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\"><b>Desired Profile:</b></span></span></span><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\"><br /></span></span></div><ul><li class=\"align-justify\" style=\"text-align: justify\"><span><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\">Experience in Financial Services/ Fintech/ BFSI along with Credit Risk in Retail Banking and </span></span></span><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\">Data Science. Ability to communicate clearly, both orally and in writing, with the public, </span></span><span><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\">employees and others in an effective, tactful and courteous manner</span><span class=\"size\" style=\"font-size: 13.3333px\"><br /></span></span></span></li><li class=\"align-justify\" style=\"text-align: justify\"><span><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\">Experience in crafting engagement campaigns for projects/products/organizations</span><span class=\"size\" style=\"font-size: 13.3333px\"><br /></span></span></span></li><li class=\"align-justify\" style=\"text-align: justify\"><span><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\">Self-motivated and self-managing, with strong organizational skills</span><span class=\"size\" style=\"font-size: 13.3333px\"><br /></span></span></span></li><li class=\"align-justify\" style=\"text-align: justify\"><span><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\">Strong interpersonal and relationship building skills</span><span class=\"size\" style=\"font-size: 13.3333px\"><br /></span></span></span></li><li class=\"align-justify\" style=\"text-align: justify\"><span><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\">Experience working with a remote team</span><span class=\"size\" style=\"font-size: 13.3333px\"><br /></span></span></span></li><li class=\"align-justify\" style=\"text-align: justify\"><span><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\">Ability to build and sustain diverse networks, coalitions and partnerships</span><span class=\"size\" style=\"font-size: 13.3333px\"><br /></span></span></span></li><li class=\"align-justify\" style=\"text-align: justify\"><span><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\">Ability to Identify, motivate and support community leaders and champions</span><span class=\"size\" style=\"font-size: 13.3333px\"><br /></span></span></span></li><li class=\"align-justify\" style=\"text-align: justify\"><span><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\">Ability to effectively plan, develop and execute programs and events and evaluate their outcomes and take appropriate action</span><span class=\"size\" style=\"font-size: 13.3333px\"><br /></span></span></span></li><li class=\"align-justify\" style=\"text-align: justify\"><span><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\">A high degree of initiative, willingness to collaborate with a diverse team, and energy </span></span><span><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\">to achieve ambitious goals, meet deadlines, and stage multiple projects</span></span></span><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\"><br /></span></span></span><span class=\"font\" style=\"font-family: verdana, sans-serif\"><span class=\"size\" style=\"font-size: 13.3333px\"><br /></span></span></li></ul><div><br /></div></span><br />","isRemoteJob":true,"noOfOpenings":1,"maxExperience":"15","minExperience":"12","onBehalfOfName":"Scienaptic","otherlocations":[],"zohoCurrencyIn":"USD","experienceLevel":"Director","zohoNoOfOpenings":{"noOfOpenings":1,"fulfillmentIds":["557706000016493034-1"]},"otherJobReference":null,"sharpenedJobTitle":"Client Engagement Leader - US","job_category_group":3,"portalLocationDisplay":"Remote","expertise_coreskill_or_product":["Other"],"job_id":"2292"}
