Product Owner - US

Mid / Senior



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About This Workplace

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Concentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent and technology. We combine human-centered design, powerful data and strong tech to accelerate CX transformation at scale.

Key Responsibilities:

  • Acting as the primary communicator and link between stakeholders teams and clients to ensure the effective execution of software delivery
  • Collaborates with other Business Units to define the work so that the integrated team can review commit and execute within a defined period
  • Owns and maintains the development backlog
  • Continuous backlog management and prioritization
  • Represents customer interests and continuously dictates backlog priorities
  • Definition of user stories/JIRA tickets in accordance with agile best practices
  • Ensures that the team understands the intent and requirements of feature and user story definitions and that the team is in agreement on all acceptance criteria
  • Project reporting to both internal and external stakeholders
  • Accountable for project budget reporting on outcomes when exceeding
  • Maintain the teams focus on the outcome
  • Contributes to the product roadmap
  • Seek opportunities to improve our WOW(Way of Working) both internally and externally 

Desired Profile:

  • Advanced level project management
  • Knowledge of design practices and principles
  • Experience working in an Agile environment
  • Requirements gathering and elicitation
  • Experience in design tooling such as Figma Sketch Adobe Creative Cloud etc.
  • Low level experience in general web development (HTML CSS and JavaScript).

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