Salesforce Solution Architect

Mid / Senior


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The Salesforce Solution Architect is a full-lifecycle role that aligns customer value and outcomes throughout strategy, sales and delivery of a Salesforce solution. The architect combines a deep understanding of enterprise data and systems with robust business acumen to evaluate, propose, design, develop, and implement solutions that align with client business objectives. A key aspect of this role is ensuring customer success and driving significant business value. The ideal candidate will have a proven track record in delivering programs and the ability to communicate complex technical concepts to non-technical clients and internal teams. Mastery of the various functional capabilities across the Salesforce product set is essential. 

Key Responsibilities:

  • Drive transformative solutions that yield tangible business results for clients, particularly in sectors like Healthcare Life Sciences and Financial Services. 
  • Collaborate with experts in our SPEED model (Strategy, Product, Experience, Engineering, Data) to craft and implement high value Salesforce solutions.[JB1] 
  • Interface with Publicis Sapient industry go-to-market teams, Salesforce COE, clients, and delivery teams to ensure successful client outcomes. 
  • Provide thought leadership on new approaches, capabilities, and market trends. 
  • Facilitate work planning and estimation with solutions lead, project management, and delivery teams. 
  • Communicate effectively with a broad set of client stakeholders and globally distributed teams. 
  • Manage and coach people, nurturing aspiring architects and consultants.

Desired Profile:

  • 7 - 10 years of Salesforce delivery experience, with demonstrated proficiency in Sales/Service Cloud or Marketing Cloud and omnichannel solution delivery experience with adjacent capabilities (Data Cloud, Personalization, Field Service Lightning, B2B Commerce, CPQ, etc).  
  • Industry experience within Healthcare Life Sciences or Financial Services is preferred. 
  • Salesforce Application, System Architect, or Data Cloud certifications are encouraged. 
  • 5+ years of enterprise program management experience. 
  • 3-5 years of pre-sales experience in shaping and scoping large and complex projects. 
  • Demonstrated understanding of Enterprise Governance, ‘COEs’ & Salesforce delivery best practices. 
  • Understanding of key global deployment considerations such as data residency, CCPA, GDPR and increasingly hyperforce. 
  • Functional understanding of the purpose and use-cases for technologies and frameworks that are key to effective solution design (i.e. front end development, integration, analytics, security). 
  • Up to 30% travel may be required. 

Compensation Range:$140k - $170k

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