Ascendum
IT Support Technician
Full Time 5 - 10 yrs CincinnatiPosted 13 days ago
Meytier works directly with Ascendum to help them hire more great candidates like you.
Ascendum is an innovation focused technology services firm focused on solving business challenges for enterprises, including many Fortune 1000 companies.
Job Description

Ascendum is looking for an IT Support Specialist to perform tasks related to desktop projects, inventory management and procurement, and machine buildout/imaging/cleaning. A strong candidate is driven by results and has experience providing operational support tasks for various projects.

Candidate should have a high-level understanding of simple networking services and Windows 10 administration at an enterprise level. Oversee management of equipment and parts inventory and coordinate delivery with end-users and managers. Is expected to be able to perform support tasks with minimal supervision.

Desired Profile:
  • Excellent written and verbal business communication skills with ability to concisely communicate issues to management, users, and peers
  • Previous experience with identifying and overseeing device management and ordering hardware and IT related products for on-boarding/off-boarding of corporate employees
  • In-depth knowledge of Windows 10 support & technical troubleshooting skills
  • Experience with Apple/Mac hardware and administering/supporting Mac OS X in an enterprise environment
  • Working knowledge/experience of PC imaging and remote-control support tools for provisioning of company equipment
  • Maintain a professional work ethic & demeanor
  • Candidate must be reliable, on-time and able to complete tasks by target dates
  • Experience working with Microsoft Intune a plus
  • Administration/support of mobile devices a plus
  • Audio/Visual experience, video conference support and Skype, Zoom, MS Teams a plus
  • Working knowledge of Active Directory, TCP/IP, DNS, DHCP, SCCM
  • Ability to lift and carry boxes containing computer equipment weighing up to 40 pounds
  • Speech and hearing required for telephone communication
  • Mobile position which will intermittently require physical setup and installation of workstations and equipment under and around desks
  • Ability to lift and work on equipment that may be located in tight and poorly lighted spaces, such as under desks, in closets, or other confined areas
  • Intermittent travel between company locations in the greater Cincinnati area will be required


© 2020 Meytier - All Rights Reserved